Claim Follow-Up

StreamStatus™

Automated payer claim status checks on every in-flight claim — replacing IVR calls and portal look-ups with a scheduled cadence that surfaces pended and denied claims the day they change.

Core Capabilities

  • Scheduled status inquiries on every in-flight claim, tuned to each payer's turnaround
  • Response classification — acknowledged, in adjudication, pended, finalized-paid, finalized-denied
  • Pended and information-requested claims routed to a worklist the same day
  • Finalized denials handed to StreamClaim™ for AI appeal generation
  • Works on claims submitted from any practice-management system or clearinghouse
  • Aging and status dashboard by payer, claim age and dollar value
  • Audit trail of every inquiry and payer response per claim
2
Automation Credits per inquiry
6 min
Manual time replaced per check
Same day
Pended & denied claims surfaced
100%
In-flight claims on cadence
StreamStatus claim status follow-up
Every in-flight claim checked on schedule. No IVR queue.
streamstatus · this month
Claims on Cadence
100%
1,284 in-flight · all scheduled
Surfaced for Action
142
pended 97 · denied 45 · same day
How it works

Every claim followed up on schedule — without a phone call.

Status inquiries go out on a payer-tuned cadence. Responses are classified and anything that needs a person is routed the same day.

Claim on file Acknowledged by payerCHECKED In adjudicationCHECKED Pended — information requestedCHECKED Finalized — paidCHECKED Finalized — denied → appealCHECKED ROUTED · worklist updated Claim on file Any PM or clearinghouse Inquiry sent Scheduled per payer Status classified Payer response parsed Action routed Worked or closed

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FAQ

StreamStatus — frequently asked questions

StreamStatus is automated claim status follow-up. It schedules payer status inquiries on every in-flight claim, classifies each response — acknowledged, in adjudication, pended, finalized-paid or finalized-denied — and routes anything that needs a human to a worklist the same day.
StreamClaim tracks the claims it submits as part of its 10-credit claim lifecycle. StreamStatus is a standalone, per-inquiry service: it follows up on claims submitted from any practice-management system or clearinghouse, and can run additional follow-up cadences on StreamClaim claims when a payer is slow.
2 Automation Credits per claim status inquiry, drawn from your plan's monthly pool. Overage is billed at your plan's per-credit rate. There is no per-payer or per-user fee.
Payers that support electronic claim status transactions, with payer-portal sources used where a payer does not. Coverage for your specific payer mix is confirmed during onboarding.
Only for exceptions. The routine cadence — the calls and portal checks that consume billing staff time today — is automated. Your team works a worklist of pended, denied and information-requested claims instead of dialling IVR menus.
No. StreamStatus works on its own with any claim source. If you also run StreamClaim, finalized-denied claims hand off automatically for AI appeal generation.