Illustrative surgical worklist. Not a practice schedule.
Work item
Sample state
Procedures awaiting authorization
4
Approved procedures
9
Coding review status
Open
Modifier exceptions
1 flag
Submitted surgical claims
7
Outstanding reimbursement
Sample
Illustrative sample. Not a customer result.
Photographs show the care setting. RSAI does not examine patients, prepare medication, read specimens, or perform surgery.
What makes orthopedic revenue cycle management complex
Orthopedic revenue cycle management runs from the booking to the global period, not from a single claim form. A knee replacement, a hip replacement, an arthroscopy, and a joint injection do not share a coding path.
Authorization, the operative note, modifiers, and the global period each change what can be billed later.
Surgical coding examples
20610 is a major joint or bursa aspiration or injection. 20611 is that service with ultrasound guidance. 27447 is a total knee arthroplasty. 27130 is a total hip arthroplasty. 29881 is a knee arthroscopy with meniscectomy. These are representative categories, not a complete orthopedic code set.
The note decides which of those, if any, was performed. Laterality and compartments matter. A planned procedure that was not completed is not billed as if it were.
Global surgical periods
Medicare assigns global periods to many surgeries, commonly discussed as 0-day, 10-day, and 90-day examples. The period for a specific code is on the physician fee schedule. Commercial plans can differ.
Related preoperative and postoperative work inside the global period is often not separately paid. An unrelated problem, or a return to the operating room, is a different question and needs the modifier the note supports. Confirm the current CMS global surgery rules before billing the visit.
Modifier validation
Modifier 25 is a significant, separately identifiable evaluation on the same day as a procedure. Modifier 57 is the decision for surgery. Modifier 59 is a distinct procedural service. Modifier 78 is an unplanned related return to the procedure room during the global period. Modifier 79 is an unrelated procedure during the global period.
Not every modifier applies to every procedure. Using 59 to bypass an edit, without distinct work, is not a billing strategy RSAI supports.
Multiple procedures, medical necessity, and authorization
When more than one procedure is billed in a session, Medicare and many commercial payers reduce the additional procedures. The reduction is payer-specific. RSAI does not state a universal multiple-procedure rate.
Medical necessity and surgical prior authorization still apply. An authorized hip replacement does not authorize a different procedure performed instead. The claim has to match both the note and the authorization.
Orthopedic reimbursement
Surgical reimbursement can split the professional fee, the facility, and implants. A paid professional claim is not evidence the implant was paid. Patient deductibles remain the patient’s balance.
StreamStatus shows claim status. Comparing the allowed amount with the contract is a staff review. This page does not forecast a deposit.
How AI-assisted automation supports the orthopedic team
StreamVerify, StreamAuth, StreamCode, StreamClaim, and StreamStatus divide eligibility, authorization tracking, coding assistance, claim edits, and status follow-up. StreamDesk schedules. StreamBill handles patient balances. StreamCall can support patient communication. People confirm the code and the appeal.
RSAI is not an outsourced billing company. The practice keeps its revenue cycle staff and its payer contracts. Pricing is a platform fee plus credits.
Denials and underpayments
Orthopedic claim denials often cite authorization mismatch, medical necessity, a global-period visit, or a modifier the note does not support. Underpayments show up as additional-procedure reductions that do not match the contract, or as implant lines priced at zero.
Illustrative counts on this page are layout samples, not a practice’s denial rate.
Workflow
Surgical Revenue Workflow
Seven stages from scheduling to reimbursement. Surgeons and their teams perform the procedure and write the operative note. RSAI does not perform surgery.
1. Procedure scheduling
Operational challenge
The scheduled procedure, the site, and the planned implants have to match what will be authorized and later coded.
Reimbursement risk
A booking description that is broader than the authorization creates a denial the coding team cannot fix after the case.
StreamStatus follows the claim. Staff compare the payment with the contract. Patient balances go to StreamBill.
Coding intelligence
Representative codes, not a chargemaster
Representative orthopedic CPT examples and modifiers. Short categories, not AMA long descriptors. CPT is a registered trademark of the American Medical Association. Confirm the current listing and the operative note.
CPT examples
Swipe sideways to read every column.
CPT examples
Code
Category
What to confirm
20610
Major joint or bursa aspiration or injection
Without ultrasound guidance. The joint has to be one the code covers.
20611
Major joint injection or aspiration with ultrasound guidance
Requires the guidance and the recorded image the code expects. Not an automatic upgrade of 20610.
27447
Total knee arthroplasty
A distinct procedure from arthroscopy. Authorization and the note both have to match.
27130
Total hip arthroplasty
Global period and implant billing are separate questions from the professional code.
29881
Knee arthroscopy with meniscectomy
Compartment and whether chondroplasty is included follow the current code rules, not a habit.
Modifier considerations
Swipe sideways to read every column.
Modifier considerations
Code
Category
What to confirm
25
Significant, separate evaluation and management on the procedure day
The visit has to be separately identifiable. It is not a routine add-on.
57
Decision for surgery
Used when the evaluation produces the decision for a procedure that carries a 90-day global period, under the rules for that payer.
59
Distinct procedural service
Only when the work is truly distinct. Not a universal unbundling key.
78
Unplanned related return during the global period
A complication return. It is not an unrelated new procedure.
79
Unrelated procedure during the global period
The note has to show the procedure is unrelated to the first surgery.
Not every modifier applies to every orthopedic procedure. Global periods, multiple-procedure reductions, and implant payment are payer-specific. Confirm the physician fee schedule and the plan before billing.
The streams below are the ones most used for this specialty. They are part of the same eight. Stream Orchestrator is the coordination layer. It is not a ninth stream.