Voice AI

StreamCall™

AI-powered voice that handles inbound and outbound patient calls with natural, human-quality conversations.

Core Capabilities

  • Natural language understanding — patients speak freely, no press-1 menus
  • Inbound: scheduling, billing questions, prescription refill coordination
  • Outbound: appointment reminders, balance notifications, care gap outreach
  • Warm handoff with full transcript and context
  • Neural text-to-speech for natural, brand-consistent voice
  • Enterprise PSTN infrastructure — HIPAA-compliant call recording
  • Full analytics: handle rate, deflection savings, patient satisfaction
Neural TTS Voice AIEnterprise PSTNHIPAA RecordingNLU ClassificationEHR Write-Back
AI voice
78% of calls resolved. 6.4 hours saved daily.
streamcall · today
AI Handle Rate
78%
142 of 182 calls resolved by AI
Staff Hours Saved Today
6.4 hrs
Patient Satisfaction
4.7 / 5.0
How it works

Concurrent voice AI — 24/7, audit-ready.

Hundreds of calls in parallel. Every interaction logged, transcribed, and timestamped.

Line 1 · Reminder calls Line 2 · Eligibility alerts Line 3 · Balance reminders Line 4 · PA status updates Line 5 · Inbound triage 5 concurrent lines · scales to hundreds in parallel Inbound Call Patient on the line AI Handles Natural conversation Resolved First-call complete EHR Updated Notes + outcome
Why StreamCall™

Operational scale a human-staffed team structurally cannot match.

StreamCall™ isn’t cheaper labor — it’s a different operating model. Concurrent capacity, 24/7 coverage, and zero overhead when no calls are in flight.

Scale

Hundreds of concurrent calls.

Run patient calls in parallel any time of day — no queue depth, no hold music, no head-count to add.

24/7 Availability

No after-hours gap.

Weekends, nights, holidays — covered. No on-call rotation, no missed callbacks, no escalation backlog Monday morning.

Zero Idle Time

Pay only when it’s working.

Per-minute billing on connected call time only. Zero cost between calls. No bench, no breaks, no idle payroll.

Audit-Ready

Every call logged + transcribed.

Timestamped recordings, full transcripts, structured outcomes. Compliance trail by default — no he-said/she-said disputes.

No Training. No Turnover.

The model doesn’t resign.

No call-outs, no PTO gaps, no payer-script refreshers, no onboarding cycle to absorb every quarter.

StreamCall™ Cost Estimator

Estimate your monthly StreamCall™ spend.

Enter your estimated monthly connected minutes and we’ll show your StreamCall Credit cost.

1 StreamCall Credit = 1 connected minute
Estimated Monthly Cost
$2,850
5,000 StreamCall Credits · $0.57 / Automation Credit

For volume agreements and rollover details, see Pricing. StreamCall™ Credits are a separate pool from Automation Credits at all tiers.

Not sure how the 7 Streams work together?

See how RSAI moves revenue from intake to final payment.

FAQ

StreamCall — frequently asked questions

StreamCall is AI voice and patient-outreach automation that handles appointment reminders, eligibility and coverage alerts, and balance-collection outreach.
StreamCall automates outbound patient communication — reminders, eligibility alerts, and balance-collection calls — without adding staff workload.
Appointment reminders, eligibility outreach, balance reminders, prior-auth status updates, prescription refill requests, and general practice inquiries. Inbound and outbound.
Yes. Calls are recorded for HIPAA audit + quality assurance. Recordings are encrypted, retained per practice policy, and accessible only to authorized staff.
Yes. Configurable triggers — sensitive topics, distressed callers, complex questions — instantly route to a human within 30 seconds. Practices set their own escalation rules.
Natural conversational voice — not robotic IVR. Patients can speak normally; StreamCall handles interruptions, accent variations, and clarifying questions without forcing menu trees.
No. StreamCall handles the 70%+ of calls that are routine, freeing your staff for higher-value patient interactions. Most practices add capacity instead of cutting headcount.