Front Office

StreamDesk™

Intelligent front-office automation that handles everything before the patient is seen.

Core Capabilities

  • Digital intake — demographics, insurance, history — completed before arrival
  • OCR-assisted insurance card scanning with payer template validation
  • Payer-aware scheduling preventing bookings without required insurance or PA triggers
  • Automated multi-channel reminders (SMS, email, AI voice via StreamCall)
  • Pre-visit eligibility trigger — StreamVerify check 48–72 hours ahead
  • Patient portal with balance visibility and self-service payments
  • Bidirectional data synchronization for demographics and insurance
91%
Confirm rate
↓38%
No-show reduction
100%
Patients pre-verified
0
Manual re-keying
Hospital front desk
STREAMDESK IN ACTION
Zero paperwork at check-in.
streamdesk · today
Appointments Today
38
↑ 4 added via patient portal
Insurance Pre-Verified
36 / 38
⚠ 2 flagged — inactive policy
PA Required (Automated)
3
Submitted via StreamAuth
How it works

From inquiry to confirmed appointment.

Patients are intaken, verified, and scheduled before the front desk picks up the phone.

streamdesk flow Inquiry Patient request Digital Intake Forms + ID scan Insurance Coverage captured Confirmed On the calendar streamdesk flow (mobile) Inquiry Patient request Digital Intake Forms + ID scan Insurance Coverage captured Confirmed On the calendar

Not sure how the 7 Streams work together?

See how RSAI moves revenue from intake to final payment.

FAQ

StreamDesk — frequently asked questions

StreamDesk is Revenue Stream AI's front-office automation module. It automates patient scheduling, intake, and insurance capture so staff spend less time on manual front-desk work.
StreamDesk automates appointment reminders and confirmations, which raises confirmation rates and reduces no-shows.
Yes. StreamDesk connects bi-directionally to your existing EHR and practice management systems so intake and insurance data flow automatically.
StreamDesk combines AI appointment confirmation calls, SMS reminders, and self-service rescheduling. Customer practices see a 38% reduction in no-show rates.
Yes. Patients upload insurance card photos via the patient portal or text-message link; AI extracts and verifies member ID, group number, and payer information before the visit.
Yes. Patients can book, cancel, and reschedule through the portal, SMS, or voice — all syncing in real time to the EHR scheduling system.
Median resolution under 4 hours for standard intake tickets and under 30 minutes for urgent items. AI auto-resolves about 80% of routine tickets without staff intervention.