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Introducing Stream Orchestrator

Eight Streams. One Connected Revenue Cycle.

From patient intake and insurance verification to medical coding, claim submission, payer processing, and final payment, Stream Orchestrator is designed to coordinate every stage of the revenue cycle through one intelligent workflow.

Explore the Workflow Schedule a Demo

Stream Orchestrator is in development. The cycle below is an illustrative revenue cycle — the intended architecture — not a statement that every handoff is already live. Practices can use individual Streams without the full suite.

Orchestrator Desk Verify Auth Code Claim Status Bill Call

Illustrative revenue cycle

Follow one encounter from intake to closure.

A sample encounter moves through the planned workflow. StreamCall supports several stages and is not a required last step. Care delivery stays in the provider’s own system. Press play, or choose a stage. Optional branches show that the cycle is not always a straight line.

Stage 1 of 9

Patient intake

StreamDesk

The illustrative cycle begins at intake. Choose a scenario or press play to move the sample encounter through the planned workflow.

View StreamDesk

How Stream Orchestrator works

Six moves. One workflow record.

This is the coordination model Stream Orchestrator is being built to provide. Each move is plain language for the same idea: an encounter should have a current stage, a next action, and a history.

  1. 01

    Capture the event

    A Stream completes a task and reports its status.

  2. 02

    Evaluate the workflow

    Stream Orchestrator evaluates the encounter’s current stage, customer configuration, and next required action.

  3. 03

    Route the work

    The workflow is directed to the appropriate Stream or authorized reviewer.

  4. 04

    Track progress

    Each stage contributes to a persistent workflow history.

  5. 05

    Resolve exceptions

    When a task requires attention, the workflow identifies the blocker and responsible team.

  6. 06

    Complete the revenue cycle

    The workflow continues through payer processing, patient billing, and appropriate financial resolution.

One workflow, complete visibility

See the stage, the owner, and the next action.

Administrators are meant to read a single encounter the way a revenue cycle leader already thinks about it: where it is, who has it, and what is in the way. The panel below is a concept, built with synthetic demonstration data.

Illustrative Workflow View

Not a screenshot of a live screen. Sample encounter ORC-2048 · Demo Orthopedics · Sample Commercial PPO. No patient is represented.

  1. Intake completedStreamDesk · example stage closed
  2. Eligibility verifiedStreamVerify · coverage on file for the sample payer
  3. Authorization approvedStreamAuth · reviewer confirmed the sample request
  4. Encounter completedCare delivery · recorded from the provider EHR
  5. Coding approvedStreamCode · authorized reviewer signed off
  6. Claim submittedStreamClaim · current stage
  7. Payer payment recordedStreamStatus · next watchpoint
  8. Patient balance resolvedStreamBill · only if an amount remains
  9. Financially closedWorkflow record complete
Current stage
Claim submitted
Responsible Stream
StreamClaim
Next action
Watch payer processing in StreamStatus
Delay
Example only: the sample payer response is still open. This is not a measured turnaround time.
Exception
None on this sample. A rejection or coding question would name the blocker and the team.
Completion
6 of 9 illustrative stages

Intelligent exception handling

Real cycles leave the straight line.

Choose an example. The revenue cycle above highlights that branch. Human approval remains part of consequential clinical and financial decisions. The workflow is designed to route work to a reviewer. It does not replace one.

Built around the Streams

Eight products. Use the ones you need.

Stream Orchestrator is designed around the Streams RSAI already offers, plus StreamStatus for payer visibility. Customers can subscribe to individual Streams. The suite is not a requirement. StreamCall sits across the cycle. Care delivery remains the provider’s own visit.

StreamDesk

Patient intake and front-desk workflows.

StreamVerify

Insurance eligibility and benefits.

StreamAuth

Prior authorization.

StreamCode

Medical coding.

StreamClaim

Claim preparation and submission.

StreamStatus

Claim status and payer visibility.

StreamBill

Patient billing and revenue follow-up.

StreamCall

AI-assisted communications across stages.

Why orchestration matters

Coordination, without a new system of record for care.

Eliminate disconnected workflows

Reduce unnecessary manual transfers between revenue cycle systems.

Know what happens next

Identify the responsible Stream and next required action.

Find revenue bottlenecks

Surface stalled workflows, exceptions, and unresolved tasks.

Maintain human control

Preserve review and approval for important clinical and financial decisions.

Designed for real healthcare workflows

The architecture expects branches.

Revenue cycle work is rarely one payer and one clean claim. Stream Orchestrator is designed to keep those variations visible, so a team can see which path an encounter is on.

  • Multiple insurance payers
  • Secondary claims
  • Prior authorization requirements
  • Coding corrections
  • Claim rejections
  • Denials and appeals
  • Partial payments
  • Patient balances
  • Payment plans
  • Financial reconciliation

Connect Every Stage of Your Revenue Cycle.

Discover how Revenue Stream AI is bringing its automation products together into a coordinated revenue cycle experience.

Schedule a Demo Explore All Streams